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The selfish shopper and consumer extremism are the costs of growth

I am sure that you have heard the term “consumer extremism”, usually it is understood as a situation when a buyer uses every opportunity to get some additional benefits from the seller of a service or product, and often without having any real or moral right to them . Many people use the shortcomings of the legislation and put this approach on stream, trying to turn it into a business. Many people take advantage of the fact that companies try to work on loyalty and cover up their mistakes with discounts, bonuses, or other pleasant things.

Let's read together the letter of our reader Sergey Gabo, in which he raises the question of how to strike a balance and, on the one hand, not be selfish, and on the other, get what you wanted:

Eldar, good afternoon.

I'm 36, started reading mobile-review two designs ago, still open the site regularly. I really like your articles with reasoning, market analytics, an explanation of how much they pay for communication in other countries, and, in general, all the stories around our digital life.

Since I see a lot of articles of a completely different nature in the spillikins from readers, I would like to share my experience, I attribute it to the culture of consumption.

In my case, it was related to Yandex food and the Best restaurant. The order arrived on time, but the wife discovered that one dish did not contain salmon, and the other dish had raspberries instead of a banana.

A letter was written to Yandex support, on the basis of which the money for both dishes was compensated. Correspondence below.

I had a discussion with my wife about the fairness of this compensation. From my point of view, it was redundant, as the dishes were delicious, in one case the substitute was even more expensive than the original ingredient (raspberries to bananas). But for the restaurant, these positions have become a net expense, which is doubly bad for business at the present time. Previously, people looked for hair and bugs in dishes so as not to pay for food, now they probably hope that the order will be a little confused.

On the part of the consumer, there are arguments for such compensation. The client made an order for the sake of one dish, as a result received other ingredients and remained dissatisfied, or received a dish with the main and most expensive ingredient missing and was deceived. To protect the client, Yandex played well, but the business side remained the loser.

I https://cars45.com.gh/dCdFYG4icG0ip3nGTTvhrGkl understand that the situation is banal, but win-win situations are not here happened. The client got everything, the business got nothing. The culture of consumption, in my understanding, is not only the adequate satisfaction of one's needs, but also the support of the service that helped you. In this case, I wonder how to behave in order to support both business and culture, ask for less money (50%), order food again in the same place or leave it as it is? For me, the question is not entirely obvious, I think that this is the main reason why I decided to share it with him, especially since the issue of culture and correct communication in the latest releases of spillikins is more relevant than ever.

I would not like to root the culture on the example of aliexpress – deception of sellers with unreceived parcels, all this, in the end, will lead to a deterioration in the quality of service and products, if you behave like a selfish consumer every time. I think that the dogma of the client is always right, unfortunately, leads to the degeneration of culture.

The selfish shopper and consumer extremism are the costs of growth

I am sure that you have heard the term “consumer extremism”, usually it is understood as a situation when a buyer uses every opportunity to get some additional benefits from the seller of a service or product, and often without having any real or moral right to them . Many people use the shortcomings of the legislation and put this approach on stream, trying to turn it into a business. Many people take advantage of the fact that companies try to work on loyalty and cover up their mistakes with discounts, bonuses or other pleasant things.

Let's read together the letter of our reader Sergey Gabo, in which he raises the question of how to strike a balance and, on the one hand, not be selfish, and on the other, get what you wanted:

Eldar, good afternoon.

I'm 36, started reading mobile-review two designs ago, still open the site regularly. I really like your articles with reasoning, market analytics, an explanation of how much they pay for communication in other countries, and, in general, all the stories around our digital life.

Since I see a lot of articles of a completely different nature in the spillikins from readers, I would like to share my experience, I attribute it to the culture of consumption.

In my case, it was related to Yandex food and the Best restaurant. The order arrived on time, but the wife found that one dish did not contain salmon, and the other dish had raspberries instead of a banana.

A letter was written to Yandex support, on the basis of which the money for both dishes was compensated. Correspondence below.

I had a discussion with my wife about the fairness of this compensation. From my point of view, it was redundant, as the dishes were delicious, in one case the substitute was even more expensive than the original ingredient (raspberries to bananas). But for the restaurant, these positions have become a net expense, which is doubly bad for business at the present time. Previously, people looked https://cars45.co.ke/pKdQuaKSw5JPg8F0ccYCWsJtMercedes-Benz 500SE 1990 Blue for hair and bugs in dishes so as not to pay for food, now they probably hope that the order will be a little confused.

On the part of the consumer, there are arguments for such compensation. The client made an order for the sake of one dish, as a result received other ingredients and remained dissatisfied, or received a dish with the main and most expensive ingredient missing and was deceived. To protect the client, Yandex played well, but the business side remained the loser.

I https://cars45.com.gh/dCdFYG4icG0ip3nGTTvhrGkl understand that the situation is banal, but win-win situations are not here happened. The client got everything, the business got nothing. The culture of consumption, in my understanding, is not only the adequate satisfaction of one's needs, but also the support of the service that helped you. In this case, I wonder how to behave in order to support both business and culture, ask for less money (50%), order food again in the same place or leave it as it is? For me, the question is not entirely obvious, I think that this is the main reason why I decided to share it with him, especially since the issue of culture and correct communication in the latest releases of spillikins is more relevant than ever.

I would not like to root the culture on the example of aliexpress – deception of sellers with unreceived parcels, all this, in the end, will lead to a deterioration in the quality of service and products, if you behave like a selfish consumer every time. I think that the dogma of the customer is always right, unfortunately, leads to the degeneration of culture.

The selfish shopper and consumer extremism are the costs of growth

I am sure that you have heard the term “consumer extremism”, usually it is understood as a situation when a buyer uses every opportunity to get some additional benefits from the seller of a service or product, and often without having any real or moral right to them . Many people use the shortcomings of the legislation and put this approach on stream, trying to turn it into a business. Many people take advantage of the fact that companies try to work on loyalty and cover up their mistakes with discounts, bonuses, or other pleasant things.

Let's read together the letter of our reader Sergey Gabo, in which he raises the question of how to strike a balance and, on the one hand, not be selfish, and on the other, get what you wanted:

Eldar, good afternoon.

I'm 36, started reading mobile-review two designs ago, still open the site regularly. I really like your articles with reasoning, market analytics, an explanation of how much they pay for communication in other countries, and, in general, all the stories around our digital life.

Since I see a lot of articles of a completely different nature in the spillikins from readers, I would like to share my experience, I attribute it to the culture of consumption.

In my case, it was related to Yandex food and the Best restaurant. The order arrived on time, but the wife found that one dish did not contain salmon, and the other dish had raspberries instead of a banana.

A letter was written to Yandex support, on the basis of which the money for both dishes was compensated. Correspondence below.

I had a discussion with my wife about the fairness of this compensation. From my point of view, it was redundant, as the dishes were delicious, in one case the substitute was even more expensive than the original ingredient (raspberries to bananas). But for the restaurant, these positions have become a net expense, which is doubly bad for business at the present time. Previously, people looked for hair and bugs in dishes so as not to pay for food, now they probably hope that the order will be a little confused.

On the part of the consumer, there are arguments for such compensation. The client made an order for the sake of one dish, as a result received other ingredients and remained dissatisfied, or received a dish with the main and most expensive ingredient missing and was deceived. To protect the client, Yandex played well, but the business side remained the loser.

I https://cars45.com.gh/dCdFYG4icG0ip3nGTTvhrGkl understand that the situation is banal, but win-win situations are not here happened. The client got everything, the business got nothing. The culture of consumption, in my understanding, is not only the adequate satisfaction of one's needs, but also the support of the service that helped you. In this case, I wonder how to behave in order to support both business and culture, ask for less money (50%), order food again in the same place or leave it as it is? For me, the question is not entirely obvious, I think that this is the main reason why I decided to share it with him, especially since the issue of culture and correct communication in the latest releases of spillikins is more relevant than ever.

I would not like to root the culture on the example of aliexpress – deception of sellers with unreceived parcels, all this, in the end, will lead to a deterioration in the quality of service and products, if you behave like a selfish consumer every time. I think that the dogma of the client is always right, unfortunately, leads to the degeneration of culture.

The selfish shopper and consumer extremism are the costs of growth

I am sure that you have heard the term “consumer extremism”, usually it is understood as a situation when a buyer uses every opportunity to get some additional benefits from the seller of a service or product, and often without having any real or moral right to them . Many people use the shortcomings of the legislation and put this approach on stream, trying to turn it into a business. Many people take advantage of the fact that companies try to work on loyalty and cover up their mistakes with discounts, bonuses or other pleasant things.

Let's read together the letter of our reader Sergey Gabo, in which he raises the question of how to strike a balance and, on the one hand, not be selfish, and on the other, get what you wanted:

Eldar, good afternoon.

I'm 36, started reading mobile-review two designs ago, still open the site regularly. I really like your articles with reasoning, market analytics, an explanation of how much they pay for communication in other countries, and, in general, all the stories around our digital life.

Since I see a lot of articles of a completely different nature in the spillikins from readers, I would like to share my experience, I attribute it to the culture of consumption.

In my case, it was related to Yandex food and the Best restaurant. The order arrived on time, but the wife found that one dish did not contain salmon, and the other dish had raspberries instead of a banana.

A letter was written to Yandex support, on the basis of which the money for both dishes was compensated. Correspondence below.

I had a discussion with my wife about the fairness of this compensation. From my point of view, it was redundant, as the dishes were delicious, in one case the substitute was even more expensive than the original ingredient (raspberries to bananas). But for the restaurant, these positions have become a net expense, which is doubly bad for business at the present time. Previously, people looked for hair and bugs in dishes so as not to pay for food, now they probably hope that the order will be a little confused.

On the part of the consumer, there are arguments for such compensation. The client made an order for the sake of one dish, as a result received other ingredients and remained dissatisfied, or received a dish with the main and most expensive ingredient missing and was deceived. To protect the client, Yandex played well, but the business side remained the loser.

I understand https://cars45.com.gh/dCdFYG4icG0ip3nGTTvhrGkl that the situation is banal, but the win-win situation did not work out here. The client got everything, the business got nothing. The culture of consumption, in my understanding, is not only the adequate satisfaction of one's needs, but also the support of the service that helped you. In this case, I wonder how to behave in order to support both business and culture, ask for less money (50%), order food again in the same place or leave it as it is? For me, the question is not entirely obvious, I think that this is the main reason why I decided to share it with him, especially since the issue of culture and correct communication in the latest releases of spillikins is more relevant than ever.

I https://cars45.com.gh/dCdFYG4icG0ip3nGTTvhrGkl https://cars45.com.gh/dCdFYG4icG0ip3nGTTvhrGkl I understand that the situation is banal, but the win-win situation did not work out here. The client got everything, the business got nothing. The culture of consumption, in my understanding, is not only the adequate satisfaction of one's needs, but also the support of the service that helped you. In this case, I wonder how to behave in order to support both business and culture, ask for less money (50%), order food again in the same place or leave it as it is? For me, the question is not entirely obvious, I think that this is the main reason why I decided to share it with him, especially since the issue of culture and correct communication in the latest releases of spillikins is more relevant than ever.

I would not like to root the culture on the example of aliexpress – deception of sellers with unreceived parcels, all this, in the end, will lead to a deterioration in the quality of service and products, if you behave like a selfish consumer every time. I think that the dogma of the customer is always right, unfortunately, leads to the degeneration of culture.